How to Contact Us

We have several support channels where you can find help: 

  • The WordPress.org Support Forums (all users): Support is also available in the WordPress.org public support forums.
    We manage the following forums related to the different Sensei plugins: Sensei LMS, Sensei Certificates, and Course theme.
    Make sure to read the pinned threads on Sensei’s support forums and the WordPress.org Forum Guidelines before opening a support thread. 
  • Via Sensei LMS Contact Form (paid users): If you have a paid subscription, you can submit a ticket using our Contact Form.
    • Purchased from SenseiLMS.com: you can submit a ticket from your Sensei LMS account.
    • Purchased from WooCommerce.com Marketplace (formerly known as WooCommerce Paid Courses): you can create a ticket from your WooCommerce account here.
    • Purchased from WordPress.com Marketplace: you can use the Contact form. Please let us know that you have Sensei Pro via Dotcom Marketplace.